Unvented Hot Water Heater Maintenance and Repair Service Company

Unvented Cylinder Repair and Maintenance

Repairs from £120 with a Maintenance Plan

EasyFlow specialize in unvented water cylinders. We have years of experience installing and repairing mains pressure unvented cylinders and are quick to respond to calls. We always investigate faults and provide quotes prior to undertaking any water heater repairs. Our engineers carry many spare parts on the van and are often able to make the repair immediately. We also offer maintenance plans, which help spread the cost and provide total peace of mind. If you have a fault or need and annual service, contact us today on 0800 433 4043

How To

Information and advice on how to safely use, operate and save money with unvented water cylinders, thermal store water heater and electric boilers.

Why Does My Hot Water Smell Bad?

12 Apr 2021

When you open the hot tap, you expect to receive a stream of clean, pure, hot water. In most cases, that’s exactly what happens. However, in some situations, you may find that the water coming out of that tap smells a little “off”. If your hot water smells like rotten eggs, there’s an issue that needs to be addressed. What is it and what should you do? We’ll explore that and more below. What’s the Issue with Smelly Hot Water? If your hot water is smelling more and more like rotten eggs, then chances are good you’ve got a bacterial infestation on your hands. Sulphate bacteria (sulphur-producing bacterial organisms) can get into your water heater and wreak havoc. This is particularly true in certain situations. However, it could be due to another problem, such as contamination within the water supply. Check the Cold Tap The first thing you need to do is close the hot tap and open the cold tap. Give the water a minute to run, and then smell it. If the smell is still there, then the issue is outside your home and with your water supply – either your well or the municipal supply to your home. If you open the cold tap and the water smells just fine, then the issue is your water heater. What’s Happening? In an ordinary situation, your water heater runs long enough and gets hot enough to kill off the bacteria that enter. All water contains some level of bacteria, even fully treated municipal water. However, if your water heater isn’t set to a high enough temperature, or it has been off for some time, such as while you were on holiday, or during a prolonged power outage, then those bacteria have a chance to grow and reproduce. Another Possibility While the most common cause of smelly hot water is bacterial contamination, there is another possibility. If your aging water heater has a magnesium anode, it can react with the sodium in soft water to create sulphur gas. In most cases, this only happens if you have hard water and have installed a water softener in your home. The magnesium in the anode reacts with the sodium in the water. The result is sulphur gas. The tell-tale sign that this is the cause will be a combination of smelly water and gas flowing out when you open the hot tap. So, if you hear sputtering and hissing combined with a broken water stream from the tap, this is likely the issue. How to Remove Smelly Hot Water So, how do you remedy the situation of bacterial infestation in your water heater? Water treatment may be able to help. However, in some cases, you may need to replace the cylinder itself, this is particularly true if the unit is already close to its end of life.

Why Is My Water Heater Making a Sizzling Sound?

14 Mar 2021

Your water heater is a critical part of your household. It’s vital to comfort, cleanliness, and more. When it’s brand new, it probably operated very quietly, but as it ages, you may notice some odd sounds coming from the cylinder. For instance, it’s not uncommon for some models to make a sizzling sound during operation. What does it mean? Sizzling Sounds Sediment is present in all water sources in the UK, whether you’re on a well or the municipal water supply. It includes fine grains of sand but is mostly comprised of minerals like lime, calcium, and magnesium. As you use the water heater, sediment in the water settles out and begins coating the inside of the water heater from the bottom up. In a situation where the water heater is creating a sizzling sound, the issue is likely that water is becoming trapped in the sediment on the bottom of the cylinder. Here, it boils, turns to steam, and sizzles while trapped between the bottom of the cylinder and the sediment layer. Finally, some situations involving a sizzling sound relate more to valve issues than anything else. The most common culprit is the temperature and pressure relief valve – listen closely near the valve while the unit is operating. If the sizzling sound is coming from here, turn off the unit and call a qualified repair professional. Other Sounds Your Water Heater Can Make In addition to sizzling sounds, water heaters can make many other noises as they age. We’ll run through some of the most common below. Popping – If you’re hearing a popping noise from your unvented cylinder, then chances are good it’s related to sediment build-up at the bottom of the tank. As sediment increases, water becomes trapped, boils, and then bubbles up through the layers, creating a popping sound. The only way to stop this is to drain and flush the cylinder, removing the build-up in the process. Screeching – A screeching sound from your unvented cylinder is sometimes an indication of restricted water flow into the unit. Check the inlet control valve and make sure that it is fully open and not partially closed. Thankfully, this is a relatively simple fix! However, if you check the valve and it’s fully open, but the screeching sound continues, call for professional help. Hissing – Many different things can cause hissing sounds with your water heater. One of those is condensation running down the outside of the cylinder, and then coming into contact with hot surfaces, such as the area around the burner in a gas-fired water heater. Condensation is sometimes normal when you use a large quantity of heated water very quickly and the unit is refilled with cold water from the mains. Call Us If you’re experiencing any of these issues, get in touch with EasyFlow today. One of our trained specialists will help get your system up and running again.

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What our Clients are Saying

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EasyFlow installed a new thermal store water heater in our flat in Manchester city centre. Throughout the whole process, from the initial inspection, the quick turnaround in providing a quote through to full installation, we were extremely pleased with the service provided and would highly recommend to anyone in need of a heating specialist.

Matt and Alice, Manchester, UK

17^th May, 2020

Installation

Engineer was prompt, very thorough, I had asked for service and repair. This was done swiftly and his knowledge of the product instilled confidence in his work. Quick, clean and good job well done. I shall be booking an annual service next year.

Beverley Venyige , West Yorkshire

30^th March, 2020

Annual Service

Great service, pleasant/reliable staff

Kay Kitchen, Manchester

12^th March, 2020

Replacement Valves

Great service, pleasant/reliable staff

Kay Kitchen, Manchester

12^th March, 2020

Replacement Valves

The engineers and the receptionist are really nice, they are always on time and let you know if they are stuck in traffic and they know what they are doing which is the main thing.

Adam Rooney, Manchester

05^th March, 2020

Annual Service

Squeezed us in at short notice and once on site offered a cost effective solution to what was uncovered, rather than necessitating a second visit. Drained down the tank, replaced immersion elements and provided a full service all with minimum fuss. Very professional, personable and hard working.

Annette Graham, Sports City, Manchester

25^th February, 2020

Replacement Immersion Heaters

Great courteous communication from start to finish, service arranged without fuss, clean efficient part replacement without any mess, in under 2 hours, and follow up call to ensure all working properly. Level of customer service and prompt attention was highly appreciated. Many thanks to Chris and Lisa.

Mr Das, Manchester

20^th February, 2020

Replacement Valves

I can’t recommend EasyFlow enough! From quick responses, visits and a solution all in the few days before Christmas, they have been amazing.. A huge thank you to Chris!

Liz Hulme , Manchester

23^th December, 2019

Replacement Valves

After a few years not having my hot water tank serviced (my own fault) I had a persistent weep from the valves on top of the tank, an initial visit by Easyflow quickly assessed the repairs needed and I received a quotation for the work a day later. It only took one week for parts to arrive and a repair visit to be arranged. Both visits were by the same engineer who was very pleasant to deal with and very informative of the repairs required. Very please with the repairs carried out and all is working fine now.

Richard Hawkins, Bolton

16^th December, 2019

Replacement Valves

I’ve been really impressed with the professional service at Easyflow during the large job of replacing my old defunct boiler and installing a completely hot water and central heating system. They have been absolutely fantastic throughout. I was particularly grateful to Chris who came round to show me how to work the new system and he was incredibly helpful and really responsive when there was a small issue, rectifying it straight away. Thanks so much would definitely recommend!

J Lindsay, Didsbury, Manchester

04^th December, 2019

Installation

Gledhill Boiler Repairs

EasyFlow is one of the few companies that specialize in the repair and maintenance of Gledhill boilers. We have years of experience repairing the Gledhill ElectraMate 2000 and carry most spare parts for this boiler on the van. We also carry parts for the Gledhill PulsaCoil A Class, Gledhill PulsaCoil 2000, Gledhill Torrent and Gledhill Stainless Lite. EasyFlow is now the preferred contractor for many North West property companies.

Annual Service

The EasyFlow Annual Service is a great way to keep your unvented water heater safe and in good working order. Having your unvented water heater serviced each year is an important task, and is recommended by water heater manufacturers. We are competitively priced and provide a certificate for insurance purposes after the annual service is complete.

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Maintenance Plans

The EasyFlow Maintenance Plan is a way for property owners to avoid expensive repair costs. Once a plan has been set up, the property owner pays a monthly fee and all call outs, parts and labour to make repairs is included. We also include the annual service for unvented water heaters worth £90.

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