Unvented Hot Water Heater Maintenance and Repair Service Company

Unvented Cylinder Repair and Maintenance

Repairs from £120 with a Maintenance Plan

EasyFlow specialize in unvented water cylinders. We have years of experience installing and repairing mains pressure unvented cylinders and are quick to respond to calls. We always investigate faults and provide quotes prior to undertaking any water heater repairs. Our engineers carry many spare parts on the van and are often able to make the repair immediately. We also offer maintenance plans, which help spread the cost and provide total peace of mind. If you have a fault or need and annual service, contact us today on 0800 433 4043

How To

Information and advice on how to safely use, operate and save money with unvented water cylinders, thermal store water heater and electric boilers.

What Qualifications Are Required to Service an Unvented Cylinder Safely?

29 Jan 2020

Unvented cylinders offer better pressure in the shower and at the taps. They also offer numerous other benefits over old, vented styles. However, because they are not vented, they must be installed and maintained by qualified, licensed engineers. As a homeowner, it’s important that you understand what qualifications are required to service an unvented cylinder safely. G3 Qualification First, it’s important to understand that only plumbers who hold a G3 certification can install or maintain an unvented cylinder. Those certified for gas systems, or general plumbers, should not be allowed to install or maintain such a cylinder in your home. However, they are allowed to install and service vented cylinders. What Is the G3 Qualification? The G3 qualification is actually based on the mandates spelled out in the G3 section of the Building Regulations Approved Document published by the UK government. It’s also known as an Unvented Hot Water qualification. Earning certification requires that the plumber complete a qualifying training course. Training courses are offered in a number of ways and through many different sources, including unvented cylinder manufacturers such as Gledhill. The training should include three elements at a minimum. These are as follows: Education in how vented and unvented systems operate and how they differ The design and installation requirements for unvented cylinders The maintenance steps and compliance requirements that apply to unvented cylinders per Building Regulations Requalification and Retraining Earning their G3 qualification is not a once and done thing for plumbers. Instead, it’s considered professional training, much like the training that nurses and other professionals must complete. As such, plumbers who install or maintain unvented cylinders must go through retraining and recertification every five years in the UK. Additional Considerations It’s not enough to find a plumber that claims to have their G3 certification. Make sure to ask for proof. They may show you a paper certificate, or a card. Either one is acceptable. Once the installation or maintenance service is finished, the plumber should put their G3 number on the certificate for the cylinder. Failure to do this (or working with a plumber who is not G3 certified) may mean that you lose your warranty if a problem arises or that you are not covered by your homeowner’s insurance in the event of a water heater-related claim. In Conclusion Ultimately, there are many skilled plumbers operating in the UK. However, experience and knowledge do not automatically make them qualified to install or maintain your unvented cylinder. Only qualified plumbers who have earned their G3 certificate should be allowed to do so. If you are not sure that your usual plumber has his or her certification, ask for proof. If you’re unable to find a qualified plumber, we’re happy to help. Get in touch with EasyFlow on 0161 941 5571. All of our engineers are fully trained and qualified for unvented cylinder installation and maintenance, and they’ll happily show you their G3 card on arrival.

Water Heating Costs: Is It Cheaper to Leave Hot Water on All the Time?

07 Jan 2020

Hot water is one of the most important creature comforts available to us today. You can take a hot shower whenever you want. You can have hot water at the tap just by turning the handle. There’s no need to kindle a fire and wait for the water to warm up. However, that convenience comes at a cost. Whether you have an electric water cylinder or a gas-fired model, heating the water that serves your home requires energy, and you must pay for that energy. Because water cylinders will cool without access to constant heat, it can seem like you should just leave the hot water on all the time rather than setting a timer for it. Is that the case? Actually, it’s not. Here’s what you should know about it. They Myth Explained The myth about leaving your hot water on goes something like this: because the water in your cylinder cools over time when the element or boiler is not working, you’ll use more energy to get the water up to temp when the timer kicks over. This will increase your costs. You can decrease your costs by just leaving everything on. The truth of the matter is this: yes, you will use a little more energy initially when getting the water back up to temperature. However, you will use far more energy over the course of time because you’ll be heating the cylinder for hours on hours when no one will be using the hot water. This is just money down the drain, as they say. Modern Technology With modern water heaters, you have a cylinder that holds heated water. The cylinder should be well-insulated to help maintain the proper temperature. This works in your favour, because the water can be held at or very near optimum temperature for many hours without having to run the electric elements or boiler to warm the water. Set Your Timer As you can see, it makes little sense to leave your water heater on all the time. Why pay for the energy required to warm the water while you are asleep, or while the family is out at work and school? Instead, use your timer so that you always have access to plenty of hot water when you need it most. You’ll need it when you shower, and you’ll also need it when you’re cooking and washing up. However, check your appliances – some modern dishwashers, for example, are capable of heating water on their own and don’t need a supply of hot water from your cylinder. Not Sure? Not entirely sure how to set your timer? Perhaps you want to consider upgrading your current cylinder. Whatever the case, get in touch with us at EasyFlow. Call us on 0161 941 5571 and we’ll be pleased to send a qualified, professional plumber around to speak with you, discuss your options, provide maintenance, or anything else you might need.

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What our Clients are Saying

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I can’t recommend EasyFlow enough! From quick responses, visits and a solution all in the few days before Christmas, they have been amazing.. A huge thank you to Chris!

Liz Hulme , Manchester

23^th December, 2019

Replacement Valves

After a few years not having my hot water tank serviced (my own fault) I had a persistent weep from the valves on top of the tank, an initial visit by Easyflow quickly assessed the repairs needed and I received a quotation for the work a day later. It only took one week for parts to arrive and a repair visit to be arranged. Both visits were by the same engineer who was very pleasant to deal with and very informative of the repairs required. Very please with the repairs carried out and all is working fine now.

Richard Hawkins, Bolton

16^th December, 2019

Replacement Valves

I’ve been really impressed with the professional service at Easyflow during the large job of replacing my old defunct boiler and installing a completely hot water and central heating system. They have been absolutely fantastic throughout. I was particularly grateful to Chris who came round to show me how to work the new system and he was incredibly helpful and really responsive when there was a small issue, rectifying it straight away. Thanks so much would definitely recommend!

J Lindsay, Didsbury, Manchester

04^th December, 2019

Installation

Very competent engineer turned up next day, had the parts on his van and fixed the problem on the spot. We had been quoted £2005, 00 plus VAT by another company. EasyFlow fixed the problem for £282.00. You can imagine how pleased we are with the service we got from EasyFlow. Thank you.

Barbara Skillen, Nantwich

24^th October, 2019

Heating Control Replacement

Chris was prompt, friendly and very professional as ever, with useful advice all round. Since my first annual service, my water cylinder has performed faultlessly.

K Brown, Manchester

17^th September, 2019

Annual Service

Brilliant service! The only people I've found who actually knew what they were talking about and were helpful and attentive. I was having so much trouble finding someone who could fix my water heater - I wish I had found these guys sooner. Highly recommend!

N Morton, Glossop

17^th June, 2019

Replacement Immersion Heaters

Very prompt response to online query. Available and attended with short notice as agreed. Very friendly and informative. Carried out work and charged as agreed. Brilliant!

S Frost, Blackley, Manchester

23^th July, 2019

No Hot Water

I was very pleased with the service. I'd certainly be happy to use you again if I require further services.

Nick Olley, Manchester

17^th May, 2019

Replacement Immersion Heaters

After weeks of trying to find a company that could fix our specialist electric boiler, Easy Flow managed to succeed. Lisa, on the phone, and Chris, the engineer, were both extremely friendly and helpful. It is great to finally be able to have a hot shower. We would highly recommend.

Mr Boughen, Altrincham

19^th February, 2019

Replacement Valves

I had a 10 year old electric combi-boiler that stopped working, right when the cold weather started. Easyflow came out and got it started, then arranged for the faulty switches to be replaced. Fantastic service!!

Mr Patel, Didsbury

21^th February, 2019

No Hot Water

Gledhill Boiler Repairs

EasyFlow is one of the few companies that specialize in the repair and maintenance of Gledhill boilers. We have years of experience repairing the Gledhill ElectraMate 2000 and carry most spare parts for this boiler on the van. We also carry parts for the Gledhill PulsaCoil A Class, Gledhill PulsaCoil 2000, Gledhill Torrent and Gledhill Stainless Lite. EasyFlow is now the preferred contractor for many North West property companies.

Annual Service

The EasyFlow Annual Service is a great way to keep your unvented water heater safe and in good working order. Having your unvented water heater serviced each year is an important task, and is recommended by water heater manufacturers. We are competitively priced and provide a certificate for insurance purposes after the annual service is complete.

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Maintenance Plans

The EasyFlow Maintenance Plan is a way for property owners to avoid expensive repair costs. Once a plan has been set up, the property owner pays a monthly fee and all call outs, parts and labour to make repairs is included. We also include the annual service for unvented water heaters worth £90.

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