Unvented Hot Water Heater Maintenance and Repair Service Company

Unvented Cylinder Repair and Maintenance

Repairs from £120 with a Maintenance Plan

EasyFlow specialize in unvented water cylinders. We have years of experience installing and repairing mains pressure unvented cylinders and are quick to respond to calls. We always investigate faults and provide quotes prior to undertaking any water heater repairs. Our engineers carry many spare parts on the van and are often able to make the repair immediately. We also offer maintenance plans, which help spread the cost and provide total peace of mind. If you have a fault or need and annual service, contact us today on 0800 433 4043

How To

Information and advice on how to safely use, operate and save money with unvented water cylinders, thermal store water heater and electric boilers.

Troubleshooting Your Thermal Store Cylinder

15 May 2022

Thermal store water cylinders offer several benefits, particularly over old-style vented water cylinders. They’re efficient, fast, and can be installed almost anywhere in the home. They also deliver mains pressure water to every tap in the home. However, like any other water cylinder, problems can develop. In this post, we will discuss some of the common troubleshooting steps to take based on common symptoms you might experience. Cold or Lukewarm Water at the Tap When you open the hot tap, you expect hot water to come out. If it doesn’t, it’s a good sign that there’s something wrong with your thermal store cylinder. There are a couple of steps to take here. First, check that the thermometer on your cylinder shows between 75 and 80 degrees C. If it is lower than this, make sure that the boiler is working properly, and then allow the cylinder enough time to warm up completely. If the temperature is showing between 75 and 80 degrees C, you’ll need to check the thermostatic mixing valve. It should be set to hot. If the valve is set to hot, check that the flow rate at any tap in the home is no higher than 20 litres per minute. Any taps with a higher flow rate should be adjusted down. If this does not fix the problem, there may be a blockage in the thermostatic mixing valve. Contact a qualified technician to diagnose and repair the problem. Correct Temperature but Mains Pressure Drops Quickly If your thermal store cylinder is at the right temperature but you notice that the pressure at your taps drops quickly, it could be a sign that there is sludge developing around the heat exchanger coil. Ideally, inhibitor should be added to the system regularly to prevent sludge from forming. If sludge is not the problem, it is also possible that problems with the mains flow are causing the fluctuations. You can test this by drawing off the same flow rate after turning off the heating. If the flow fluctuates or drops quickly with the heating off, the issue most likely lies with the mains supply itself. Brown Tinge to Mains Pressure Hot Water Ideally, you’ll get clear hot water from the taps in your home. However, if you open the hot tap and notice that the water has a brown tinge, it’s a sign that the heat exchanger coil could be leaking inside the cylinder. Note that this is not something that homeowners can assess on their own. A qualified service person will need to test it. Homeowners can look for other signs that support this issue. For instance, if the expansion tank is overflowing continually, it is a good sign that the coil is leaking, and you’ll need to have the cylinder repaired by a professional. Do you own a thermal store cylinder? Are you experiencing any of the problems mentioned above? If so, contact us at EasyFlow to schedule your service. Our professional technicians have considerable experience installing and repairing thermal store cylinders and can help get your system back to normal.

Unvented Hot Water Cylinder Service: When, How Often, and What’s Included?

25 Apr 2022

If you own an unvented hot water cylinder, then you enjoy quite a few benefits over older technology (vented cylinders, we’re looking at you). For instance, you’ve got a ready supply of hot water capable of lasting for many hours. You also enjoy mains pressure water at all the taps in your home. However, while there are definitely a lot of pluses in favour of unvented hot water cylinders, many people forget about the fact that they need to be serviced. Not sure what that entails? We’ve got you covered. Why Do Unvented Hot Water Cylinders Need to Be Serviced? First, understand that all water cylinders benefit from regular service, whether they’re vented or unvented. However, unvented cylinders require annual service, whereas vented cylinders do not. If you check your homeowner’s insurance, chances are good that the insurer has a clause that states you must have the cylinder serviced every year. If you look at the warranty information for your cylinder from the manufacturer, you’ll find a similar notice. How Often Should Unvented Hot Water Cylinders Be Serviced? You should have your unvented cylinder serviced every year. Annual service ensures that you’re able to keep an eye on the condition of your cylinder and all its components. A G3-qualified technician (the only ones allowed to service unvented cylinders) will keep an eye out for things like leaks, corrosion, and more. The technician will also test and check various components to ensure that your unvented cylinder is operating correctly. At EasyFlow, we recommend that you have your cylinder serviced during spring or summer. During the winter, the cylinder works very hard, and a spring or summer check will help to catch any issues that develop during the peak usage season. What’s Done During an Unvented Cylinder Service? Every year, your technician should inspect, check, and test the cylinder and its various components. What should be checked, though? Here’s a quick overview of what your service should include: Assess general cylinder condition Expansion vessel pressure Pressure relief valve operation Temperature relief valve operation Mesh filter/screen cleaning Immersion heater test and load check Immersion heater thermostat check Water temperature check Thermostat operation Is There Anything I Should Do When It Comes to Annual Service? Your technician will handle most everything related to servicing your cylinder. However, we do recommend that you keep your owner’s manual/instruction guide from the manufacturer in case the technician needs the information contained within it. We also recommend that you keep the area around the cylinder free of obstructions and ensure that the technician can easily access the cylinder when they arrive at your property. At EasyFlow, we understand the importance of annual service for your unvented hot water cylinder. Our technicians are G3 qualified and have in-depth experience with most of today’s leading hot water cylinder brands, such as Gledhill and Megaflo. Contact us today to schedule your annual service!

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What our Clients are Saying

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Just a word of thanks for the emergency support and repair carried out this week. Once again the work was carried out expertly, without leaving any mess and with great courtesy. Well done and thanks again for the support in our hour of need, much appreciated. Regards

BRH, Manchester

10^th January, 2022

No Hot Water

Really appreciated the immediate answer when I phoned on Tuesday, which was a Public Holiday, about a significant leak in our pressurised hot water system. Really appreciated the quick call back to discuss the emergency situation and for the repair carried out by him on Tuesday this week. Once again the work was carried out expertly, without leaving any mess and with great courtesy. An excellent service. Well done and thanks again for the excellent support in our hour of need; much appreciated.

Brian, Styal Road Wilmslow

28^th December, 2021

Maintenance Plan

After a few years of struggling to get adequate hot water our landlord finally brought in the right people for the job. Chris our engineer was superb, after a brief chat with myself he diagnosed & repaired the issue in under two hours. Excellent service & very professional. Thanks to you we now have plenty of hot water 24/7.

Chris Sheridan, Manchester

23^th March, 2021

Blending Valve Replacement

After having a bad experience with a Company pretending to be local who pretty much ripped me off, I was glad to find Easy Flow were local and the service from start to finish was excellent. Got a call back within ten minutes and was promised someone would be round to review that evening and then complete the job a couple of days later if needed. Chris, who attended texted me to give me an ETA and arrived when promised, masked up and Covid friendly. Really nice guy who told me the problem and was looking at his diary and decided to stay and complete the job then, so stayed on a Friday evening for almost two hours, leaving at 7.30, ensuring the job was done... Could not recommend highly enough...

Terry Garnett , Salford

15^th January, 2021

No Hot Water

Very efficient and thorough - thanks again.

Danny Benson, Castlefield

10^th August, 2020

Annual Service

EasyFlow installed a new thermal store water heater in our flat in Manchester city centre. Throughout the whole process, from the initial inspection, the quick turnaround in providing a quote through to full installation, we were extremely pleased with the service provided and would highly recommend to anyone in need of a heating specialist.

Matt and Alice, Manchester, UK

17^th May, 2020

Installation

Engineer was prompt, very thorough, I had asked for service and repair. This was done swiftly and his knowledge of the product instilled confidence in his work. Quick, clean and good job well done. I shall be booking an annual service next year.

Beverley Venyige , West Yorkshire

30^th March, 2020

Annual Service

Great service, pleasant/reliable staff

Kay Kitchen, Manchester

12^th March, 2020

Replacement Valves

Great service, pleasant/reliable staff

Kay Kitchen, Manchester

12^th March, 2020

Replacement Valves

The engineers and the receptionist are really nice, they are always on time and let you know if they are stuck in traffic and they know what they are doing which is the main thing.

Adam Rooney, Manchester

05^th March, 2020

Annual Service

Gledhill Boiler Repairs

EasyFlow is one of the few companies that specialize in the repair and maintenance of Gledhill boilers. We have years of experience repairing the Gledhill ElectraMate 2000 and carry most spare parts for this boiler on the van. We also carry parts for the Gledhill PulsaCoil A Class, Gledhill PulsaCoil 2000, Gledhill Torrent and Gledhill Stainless Lite. EasyFlow is now the preferred contractor for many North West property companies.

Annual Service

The EasyFlow Annual Service is a great way to keep your unvented water heater safe and in good working order. Having your unvented water heater serviced each year is an important task, and is recommended by water heater manufacturers. We are competitively priced and provide a certificate for insurance purposes after the annual service is complete.

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Maintenance Plans

The EasyFlow Maintenance Plan is a way for property owners to avoid expensive repair costs. Once a plan has been set up, the property owner pays a monthly fee and all call outs, parts and labour to make repairs is included. We also include the annual service for unvented water heaters worth £90.

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