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While the original Gledhill Torrent has been discontinued by the manufacturer, spare parts are available, and EasyFlow maintains a supply of immersion heaters in stock to better serve our customers in Manchester, Liverpool, Chester and Leeds. The current model is the Torrent GreenHeat, and the original Torrent Direct and Torrent MultiFuelStore have been discontinued.
Gledhill manufactured a wide range of models under the Torrent name. However, they all shared certain similarities. For instance, all of them are thermal store systems rather than unvented or conventional gravity fed systems.
Thermal store water heaters work just as the name implies – they store hot water, but do not feed it directly into a home’s piping to the taps. Instead, the heated water is routed through a heat exchanger, where it warms water from the mains to approximately 83 degrees centigrade. This water is then blended with cold water from the mains to reach 55 degrees, a safer temperature to prevent scalding. Not only does this prevent injuries, but it ensures that a smaller system can be installed to save space and create more hot water than would be possible with a different system type.
With that being said, there are significant differences across the range.
The original Torrent was a very simple system. It did not include a PCB, a pump or flow switches. Fewer moving parts means less wear and tear, which reduces maintenance costs. It also featured two immersion heaters, and was designed to use off-peak electricity in a highly insulated cylinder. Heat was transferred through a coiled heat exchanger in the centre of the cylinder.
The next generation of the Gledhill Torrent was the Torrent MultiFuelStore. This system was designed to work with a wide range of power sources, from conventional electricity to indirect heat to renewable energy sources.
The Torrent GreenHeat is the current model in production. It has a new design to allow it to be used with power sources ranging from heat pumps to bio fuel to solar power.
At EasyFlow, we specialise in electric hot water heaters and provide repairs, maintenance and other services for the original Gledhill Torrent.
Like any other hot water heater, the Gledhill Torrent is subject to some potential faults, although the list is shorter here than with unvented systems or conventional styles of hot water heater, or even with more advanced versions of the Torrent. Because it lacks a pump, PCB and other advanced technology, there are simply fewer things to fail Thus, there are fewer potential faults. Some of the more common faults experienced with the Gledhill Torrent include those listed below.
A lack of hot water from your thermal store system could be indicative of any number of problems. The most common is a failed immersion heater (of which the original Torrent has two). A fault in an electrical supply line could also cause this problem, as could a faulty blending valve. As the valve ages, it mixes less hot water with the cold, eventually leaving you with no hot water from the taps.
Leaks can occur in a number of places on the Gledhill Torrent. One of the most common is water flowing out through the overflow pipe. If the float valve at the top of the cylinder fails, water will continue to flow into the cylinder, flooding it, and then flowing out through the overflow pipe at the top.
With any electric water heater, leaks and other faults are always cause for concern. While some problems can be troubleshot by the average homeowner, many cannot and some are dangerous to attempt. At EasyFlow, one of our expert technicians can investigate the problem and provide vital repairs and service. We also offer annual maintenance plans that can help ensure a lifetime of hassle-free operation. EasyFlow is a Country and Town Limited Service providing services for Gledhill boilers in Manchester, Liverpool, Chester and Leeds areas.
If you need assistance with any hot water heater repairs, to schedule hot water heater maintenance, or to install a new hot water heater, call EasyFlow at 0800 433 4043
Our maintenance plans are designed to ensure our customers enjoy peace of mind, and constant hot water. We keep your hot water flowing while minimising your costs and eliminating stress. Let our experts identify and correct water heater faults, while you enjoy low monthly payments.
Just a word of thanks for the emergency support and repair carried out this week. Once again the work was carried out expertly, without leaving any mess and with great courtesy. Well done and thanks again for the support in our hour of need, much appreciated. Regards
BRH, Manchester
10th January, 2022
No Hot Water
Really appreciated the immediate answer when I phoned on Tuesday, which was a Public Holiday, about a significant leak in our pressurised hot water system. Really appreciated the quick call back to discuss the emergency situation and for the repair carried out by him on Tuesday this week. Once again the work was carried out expertly, without leaving any mess and with great courtesy. An excellent service. Well done and thanks again for the excellent support in our hour of need; much appreciated.
Brian, Styal Road Wilmslow
28th December, 2021
Maintenance Plan
After a few years of struggling to get adequate hot water our landlord finally brought in the right people for the job. Chris our engineer was superb, after a brief chat with myself he diagnosed & repaired the issue in under two hours. Excellent service & very professional. Thanks to you we now have plenty of hot water 24/7.
Chris Sheridan, Manchester
23th March, 2021
Blending Valve Replacement
After having a bad experience with a Company pretending to be local who pretty much ripped me off, I was glad to find Easy Flow were local and the service from start to finish was excellent. Got a call back within ten minutes and was promised someone would be round to review that evening and then complete the job a couple of days later if needed. Chris, who attended texted me to give me an ETA and arrived when promised, masked up and Covid friendly. Really nice guy who told me the problem and was looking at his diary and decided to stay and complete the job then, so stayed on a Friday evening for almost two hours, leaving at 7.30, ensuring the job was done... Could not recommend highly enough...
Terry Garnett , Salford
15th January, 2021
No Hot Water
Very efficient and thorough - thanks again.
Danny Benson, Castlefield
10th August, 2020
Annual Service
EasyFlow installed a new thermal store water heater in our flat in Manchester city centre. Throughout the whole process, from the initial inspection, the quick turnaround in providing a quote through to full installation, we were extremely pleased with the service provided and would highly recommend to anyone in need of a heating specialist.
Matt and Alice, Manchester, UK
17th May, 2020
Installation
Engineer was prompt, very thorough, I had asked for service and repair. This was done swiftly and his knowledge of the product instilled confidence in his work. Quick, clean and good job well done. I shall be booking an annual service next year.
Beverley Venyige , West Yorkshire
30th March, 2020
Annual Service